Terms of Service
Terms of Service
Last updated: April 2026
Welcome to Consupere. By accessing or using our website at consupere.com and placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.
1. General
These Terms of Service apply to all visitors, customers, and users of the Consupere website. By browsing our site or completing a purchase, you confirm that you are at least 18 years of age (or have parental consent) and agree to these terms in full.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.
2. Products & Pricing
- All product descriptions, images, and specifications are provided in good faith and are as accurate as possible. However, we do not warrant that product descriptions are error-free.
- Prices are displayed in Hong Kong Dollars (HKD) unless otherwise stated. We reserve the right to change prices at any time without notice.
- In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.
- Product availability is subject to change. We reserve the right to discontinue any product at any time.
3. Orders & Payment
- By placing an order, you are making an offer to purchase the selected products. Your order is confirmed only upon receipt of our order confirmation email.
- We accept payment via major credit/debit cards and other methods listed at checkout. All payments are processed securely through our payment provider.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. A full refund will be issued in such cases.
4. Shipping & Delivery
Shipping terms, estimated delivery times, and associated costs are outlined in our Shipping & Returns Policy. By placing an order, you agree to the shipping terms set out in that policy.
We are not liable for delays caused by customs, carrier issues, or circumstances beyond our control.
5. Returns & Refunds
Our return and refund process is governed by our Shipping & Returns Policy. By purchasing from us, you agree to the terms outlined therein.
6. Intellectual Property
All content on this website — including but not limited to text, images, logos, product descriptions, and design — is the property of Consupere and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent.
7. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorised access to any part of our website or systems
- Submit false, misleading, or fraudulent information
- Engage in any conduct that could damage, disable, or impair the website
- Use automated tools to scrape, crawl, or extract data from our site without permission
8. Limitation of Liability
To the fullest extent permitted by law, Consupere shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of data, loss of profits, or personal injury.
Our total liability to you for any claim arising from your use of our site or purchase of our products shall not exceed the amount paid for the relevant order.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
- 📧 Email: support@consupere.com
- 🌐 Website: consupere.com
- 🕑 Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)